Shipping policy

Thank you for choosing Shaman Luna Spiritual Store. We are committed to ensuring a seamless and satisfactory shopping experience for all our customers. Below, you will find our comprehensive shipping policy that outlines the details of our order processing and delivery procedures.

Order Processing: All orders received are processed within 1 to 2 business days after the confirmation of your order through the provided e-mail. Once your order has been successfully processed, you will receive a notification confirming the order's readiness for shipping.

Shipping Options: We offer two types of delivery options to cater to your specific needs:

  1. Standard Shipping: This option provides a reliable and cost-effective delivery method. Standard shipping generally takes between 3 to 4 business days for the package to reach its destination. It is ideal for customers who value a balance between cost and delivery time.

  2. Express Shipping: For those who require faster delivery, we offer an express shipping option. While this option comes at a slightly higher cost, it guarantees a quicker delivery timeframe of 1 to 2 business days. If you are in need of expedited shipping, the express option is the perfect choice.

Tracking Your Order: As soon as your order is dispatched, a shipment notification will be sent to the provided e-mail address. This notification will include a tracking number, allowing you to monitor the progress of your package as it makes its way to your location.

Delivery Timeframe: Please note that the delivery times mentioned above are estimates and may be influenced by factors beyond our control, such as weather conditions or unforeseen logistical challenges. We always strive to meet the projected delivery dates, and in the rare event of any delays, we will make every effort to keep you informed and updated.

Order Changes and Modifications: If you need to make any changes or modifications to your order after it has been placed, please contact our customer service team as soon as possible. While we cannot guarantee that changes can be accommodated after an order has been processed, we will do our best to assist you.

International Shipping: At this time, we only offer shipping within United States. We do not provide international shipping.

We appreciate your business and your trust in Shaman Luna.

Thank you for shopping with us!